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FAQs

Will there be a shipping confirmation once the order is placed?
Yes, via email. 
 
How long does shipping take?
2-5 weeks.
 
I ordered multiple items, why did I only receive one? 
We have multiple manufacturing sites, some of which only focus on creating specific
items. Due to this, it is possible that you may receive an item separately from the
rest of your ordered products.
Please rest assured if all items from your order do not arrive at once, the rest of your order is on its way!
 
How can I contact you?
You can contact us by emailing support@mkholdingsg.com
 
How do I track my package?
We will send you an email confirmation containing your tracking information as soon as your order has shipped. You can follow your order by clicking on this link.
Please note that it can take up to 3-7 days for the tracking information to be updated on their website
 
I did not get a tracking number, what do I do?
If you did not get a tracking number after 3 days of placing your order you can simply email us and we will gladly provide you with one. 
 
Do you ship internationally?
Yes! We ship worldwide for FREE.
 
Will you be adding more products?
We are focused on sourcing the best products our customers, as a result, we are constantly researching and adding new quality products to our store.

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